BOLTEVER respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or purchase our products. BOLTEVER is headquartered in Dubai, while its manufacturing, operational management, and customer support activities are managed from Rohtak, Haryana, India. 1. Information We Collect Depending on how you use our website, we may collect: Name, email address, and mobile number. Billing and delivery addresses. Order details and purchase history. Payment transaction references and payment status. Customer support communications. Website usage information, device details, and browsing data collected through cookies or similar technologies where applicable. 2. How We Use Your Information We use personal information to process orders, verify payments, arrange deliveries, manage exchanges, respond to customer enquiries, improve our website, prevent fraud, and comply with legal obligations. We may also send promotional communications where permitted by law and, where required, with your consent. You can opt out of promotional communications through the available unsubscribe or contact options. 3. Payment Security Online payments are facilitated through Razorpay and the applicable payment methods available at checkout. Payment information is handled through the relevant payment provider's systems and security procedures. BOLTEVER does not intentionally store complete payment card details or card security codes on its own systems. We take reasonable steps to protect information under our control. However, no online transmission or electronic storage system can be guaranteed to be completely secure. Never share your OTP, banking password, or confidential payment credentials with anyone claiming to represent BOLTEVER. 4. Sharing of Information We do not sell personal information to third parties. Where necessary, we may share relevant information with trusted service providers, including payment processors, courier and logistics companies, website hosting providers, technology partners, and customer communication services. Information may also be disclosed to professional advisers, regulators, or law enforcement authorities where legally required. 5. Cookies and Similar Technologies Our website may use cookies and similar technologies to support essential functions, remember preferences, improve website performance, and understand visitor interactions. You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. 6. International Operations and Data Transfers BOLTEVER has its headquarters in Dubai and manages manufacturing, operations, and customer support from Rohtak, Haryana, India. Where personal information is accessed or transferred across borders in connection with our operations or service providers, we will handle such transfers in accordance with applicable data protection requirements. 7. Data Retention and Security We retain personal information for as long as reasonably necessary to fulfil orders, provide customer service, maintain business records, resolve disputes, and meet legal obligations. We use reasonable technical and organisational safeguards to protect information against unauthorised access, disclosure, alteration, or loss. 8. Your Privacy Rights Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise a concern about how it is processed. Certain information may need to be retained to comply with legal obligations or resolve transactions and disputes. 9. Third-Party Websites Our website may contain links to third-party websites or services. Their privacy practices are governed by their respective policies, which we encourage you to review. 10. Children's Privacy We do not knowingly collect children's personal information in violation of applicable law. If you believe such information has been collected improperly, please contact us. 11. Policy Updates We may update this Privacy Policy to reflect changes in our operations, technology, or legal obligations. Updates will be published on this page with a revised effective date. 12. Contact Us For privacy-related questions or requests, please contact: Brand: BOLTEVER Headquarters: Dubai, United Arab Emirates Manufacturing, Operations & Customer Support: Rohtak, Haryana, India Email: [info@bolteversports.com] Phone: [8059173064]