Privacy Policy | Official Boltever Sports

Last Updated: June 1, 2026

At Boltever Sports, we place the highest priority on protecting the privacy, confidentiality, and security of our customers and site visitors. This Privacy Policy details the types of personal data we collect, record, process, and secure, and how we utilize it to provide a seamless e-commerce experience.

1. General Principles & Legal Compliance

This Privacy Policy is compiled in compliance with the Information Technology Act, 2000 of India, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the "SPDI Rules"), and other applicable local and international data protection regulations. By visiting, registering on, or transacting through our website, you unconditionally consent to the collection, processing, and storage of your personal data as outlined in this policy.

2. Types of Information We Collect

We collect and manage several categories of personal information to deliver our activewear catalog, process orders, and customize your experience:

• Profile & Account Information: Your name, email address, physical shipping addresses, billing address, phone number, and account credentials created when registering on our platform.
• E-Commerce Transaction Data: Records of products viewed, items added to cart, wishlists, order histories, applied coupon codes, and customer feedbacks.
• Security & Authentication: Encrypted password strings, account recovery security questions, and security answers.
• Technical Log Data: Internet Protocol (IP) addresses, browser type, operating system, date/time stamps, referral URLs, and pages visited to evaluate platform trends and prevent malicious access.

3. Payment Safety & Sensitive Payment Data (Razorpay)

We take your financial security extremely seriously. To protect your sensitive payment data:

• Secure Gateway: All payments on our platform are processed securely via Razorpay, India's leading PCI-DSS Level 1 compliant payment gateway.
• Zero Local Storage: We **never** collect, view, or store your credit/debit card numbers, CVVs, card expiration dates, bank login PINs, or UPI passcodes on our local databases.
• Advanced Encryption: All sensitive billing and payment details are encrypted on-the-fly and tokenized directly through Razorpay's secure systems using 128-bit Secure Socket Layer (SSL) encryption, preventing intercept by unauthorized parties.

4. How We Use Your Information

The information we collect is utilized strictly to conduct our business and improve our services, including to:

• Create, operate, and maintain your customer account.
• Process your shopping cart transactions, compile invoices, and dispatch shipments.
• Provide active order tracking (noting carrier names and tracking IDs) in your Order History panel.
• Understand and analyze site navigation trends to optimize e-commerce layouts.
• Develop and catalog new active sportswear designs, sizes, and fabric offerings.
• Respond promptly to support queries and contact inquiries submitted via our forms.
• Send transactional updates (order placements, shipping notifications, and password resets).

5. Cookies and Web Beacons

Like all premium e-commerce websites, Boltever Sports utilizes cookies. Cookies are small data files stored temporarily on your browser to:

• Remember active items added to your shopping cart as you navigate our catalog.
• Maintain your logged-in session securely, preventing the need to re-login on every page.
• Gather anonymous, aggregated traffic insights (e.g. through Google Analytics) to improve loading speeds and user interface designs.

You can choose to disable cookies through your individual browser settings; however, please note that disabling cookies will prevent you from utilizing our shopping cart and checkout pipelines effectively.

6. Data Disclosures & Trusted Service Providers

We do not sell, rent, or trade your personal information to third-party marketers. We only share necessary data with trusted service providers strictly to perform operational services:

• Shipping & Courier Partners: Sharing your name, delivery address, and phone number with logistics partners to ensure prompt delivery and allow shipment tracking.
• Digital Systems Engineering: Partnering with ORMLAI Labs for secure database hosting, digital system maintenance, and e-commerce platform architecture.
• Legal Mandates: Disclosing information if required under legal processes, governmental warrants, court orders, or statutory regulations to protect our rights, prevent fraud, and secure our systems.

7. Cybersecurity & Reasonable Security Practices

We employ multi-layered technical, procedural, and administrative security measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure. Our databases are secured behind private networks, session tokens are encrypted, and payment processing is tokenized. However, please be aware that no data transmission over the Internet is 100% immune, and you should safeguard your passwords and access credentials diligently.

8. Your Rights & Choices

As a valued user of Boltever Sports, you enjoy complete control over your personal data:

• Profile Updates: You can edit your name, contact details, and update your password directly through your account dashboard at any time.
• Address Slots: Manage up to two distinct saved address slots (e.g. Home and Office) to speed up checkout, with options to delete or overwrite slots as needed.
• Consent Withdrawal: You may request account deletion or withdraw consent for data processing by contacting our support desk; please note this will limit our ability to fulfill active orders or provide customer support.

9. Contact Us & Grievance Redressal

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report an impersonation attempt by third-party squatters, please submit a query through our Contact Us page, and our administrative desk will address your grievance within 48 business hours.